Contact Us

Need help with your order? We're here to assist you.

Before contacting us, please review our Shipping Policy, Return & Refund Policy, and FAQs, as many common questions are answered there.

Customer Support

Store Name: The Exam Guide
Website: TheExamGuide.com
Email: Support@theexamguide.com
Phone: +44 7347 135494
Address:
240 Plashet Grove
East Ham
London E6 1DQ
United Kingdom

Support Hours

Monday – Friday: 9:00 AM – 5:00 PM (GMT)

We aim to respond to all inquiries within 1 business day.

We Can Help With

  • Order status and tracking
  • Shipping questions
  • Returns and refund requests
  • Damaged, defective, or incorrect items
  • Product information
  • General customer support

How to Contact Us

Email: Support@theexamguide.com

Phone: +44 7347 135494

Mailing Address:

240 Plashet Grove
East Ham
London E6 1DQ
United Kingdom

Before You Contact Us

To help us assist you as quickly as possible, please include:

  • Your order number
  • The email address used to place the order
  • A brief description of your question or issue
  • Photos (if your inquiry relates to a damaged or incorrect item)

Thank you for choosing The Exam Guide. We appreciate your business and look forward to assisting you.

Contact form

Shipping

Free standard shipping is available on all orders

30-Day Returns

You may request a return within 30 days from the date your order is delivered

Customer Service

Our support team is available Monday to Friday, 9AM–5PM (GMT)